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AtricleZine - Building Added Value Professional Support Functions
Recently a few scholars have been talking about franchising the world and luckily I am the one who is brought to their attention. They ask the obvious question, which has been asked before of major projects; if we franchise the nations of the world then who will build the franchise system and who will help the franchisees of th
Create A Vision For Your Function
In his book The 7 Habits of Highly Effective People, one of the habits Stephen Covey promotes is to Begin With The End In Mind. At a ba
Business forms are very essential in every business concern. Both manual as well as computerized business forms are used to maintain company data. The complete data storage will help a company conduct its business processes in a proper and secure manner. These forms are proofs of your business status. With these forms, you can s
So how can you start to build credibility and really demonstrate the value you deliver to your organisation?
Get Clear On What You Are Here To Do
It might seem like a really obvious question but:
• What are you here to do?
• Are you only interested in your area of expertise, say Finance, HR or Law?
• How interested are you in other areas of the business?
• Do you want to train executives and managers on how to be more knowledgeable in your areas of expertise?
• What impact do you want to make?
Get Clear On The Benefits You Deliver
One of the key questions others outside of professional support services function might ask is:
How is the business getting benefit from the significant amount of investment in the professional support functions?
Could you list 10 benefits that your function will bring to the business? Within the 10 is there at least one benefit that is so compelling that managers will be eager to work with you?
Find Out What Your Clients Want
When was the last time that you did some structured research to find out what your clients want? Being clear about what they want allows you to respond to their needs and add value.
Create A Vision For Your Function
In his book The 7 Habits of Highly Effective People, one of the habits Stephen Covey promotes is to Begin With The End In Mind. At a bas
Congratulations. Med school is finally in the past. You graduated with an MD and you’re ready for the next step: residency.After medical school, the average graduate spends two to eight years in residency. This is the time to further your training and eventually become licensed to practice. Now that you’ve chosen your spe
It might seem like a really obvious question but:
• What are you here to do?
• Are you only interested in your area of expertise, say Finance, HR or Law?
• How interested are you in other areas of the business?
• Do you want to train executives and managers on how to be more knowledgeable in your areas of expertise?
• What impact do you want to make?
Get Clear On The Benefits You Deliver
One of the key questions others outside of professional support services function might ask is:
How is the business getting benefit from the significant amount of investment in the professional support functions?
Could you list 10 benefits that your function will bring to the business? Within the 10 is there at least one benefit that is so compelling that managers will be eager to work with you?
Find Out What Your Clients Want
When was the last time that you did some structured research to find out what your clients want? Being clear about what they want allows you to respond to their needs and add value.
Create A Vision For Your Function
In his book The 7 Habits of Highly Effective People, one of the habits Stephen Covey promotes is to Begin With The End In Mind. At a ba
Q: One of the big chain bookstores recently opened up near my small book store. Already I can see my business starting to decline. Is there anything I can do to compete with the bigger store or should I just accept the inevitable? -- Peter Q.A: A wise man once said, "The inevitable is never a sure thing."Don't be
• What impact do you want to make?
Get Clear On The Benefits You Deliver
One of the key questions others outside of professional support services function might ask is:
How is the business getting benefit from the significant amount of investment in the professional support functions?
Could you list 10 benefits that your function will bring to the business? Within the 10 is there at least one benefit that is so compelling that managers will be eager to work with you?
Find Out What Your Clients Want
When was the last time that you did some structured research to find out what your clients want? Being clear about what they want allows you to respond to their needs and add value.
Create A Vision For Your Function
In his book The 7 Habits of Highly Effective People, one of the habits Stephen Covey promotes is to Begin With The End In Mind. At a ba
You hate your job, but what specifically? Take this structured approach to get some clarity, and identify some action to take. It's unlikely you hate everything, there must be something that is good, and other elements that are ok.Take some time (perhaps over the weekend) and put down in detail what you dislike ab
Could you list 10 benefits that your function will bring to the business? Within the 10 is there at least one benefit that is so compelling that managers will be eager to work with you?
Find Out What Your Clients Want
When was the last time that you did some structured research to find out what your clients want? Being clear about what they want allows you to respond to their needs and add value.
Create A Vision For Your Function
In his book The 7 Habits of Highly Effective People, one of the habits Stephen Covey promotes is to Begin With The End In Mind. At a ba
Are wholesale buyers and retail customers really different? Frankly, there are two answers to this question: yes and no. Yes, because they are different from the buyers and those selling to buyers' point of view and no, because the principles that apply are the same for both types of buying.There is only one real differen
Create A Vision For Your Function
In his book The 7 Habits of Highly Effective People, one of the habits Stephen Covey promotes is to Begin With The End In Mind. At a basic level this means what outcomes do you want. Develop and Implement an Action Plan To Take You Forward
Now that you are clear what you are here to do, the difference you want to make, know what your clients want and the outcomes you want to achieve you can start thinking about how to create it. Document it in action plan with clearly defined deliverables.
Review, Refine and Adapt Your Plan
Even with the best of intentions, you are not likely to get it 100% right immediately. Set up a process for getting feedback from the business on the changes you are making and the impact that they are having. Use the feedback process to adjust and revise your plans so that the whole focus is on continuous improvement.
Professional support functions have a tremendous amount to offer businesses but will encounter resistance. Continuing to build the credibility of your function can transform functions from technically great specialists to essential business advisors who make outstanding contributions to business success.
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