Tags |
|
|
Links |
|
|
AtricleZine - Doing the Right Thing -- Even When Her Job Was At Stake
Dissatisfied or Rude Customers Can Be Satisfied Customers
On a recent airline flight I was an upset customer. I was arriving on a late inbound flight and connecting with the last flight out on the same airline, but the connecting flight left without me! At first, I was furious when told to wait in a line of 300 people to resolve my problem. But I used my time to "people watch", and I made some valuable observations.I saw that the customers who approached one ticket agent with a smile, sense of humor or other positive behaviors were walking away in a positive state. The agent looked and sounded kinder and more empathetic when helping those folks. The customers who approached another agent with a visibly sour attitude seemed to evoke a negative response from the agent, and they walked away looking angry.Both sets of people had similar intentions - to get their pro
ging ethical dilemma with her boss. She had finished giving her On a recent airline flight I was an upset customer. I was arriving on a late inbound flight and connecting with the last flight out on the same airline, but the connecting flight left without me! At first, I was furious when told to wait in a line of 300 people to resolve my problem. But I used my time to "people watch", and I made some valuable observations.I saw that the customers who approached one ticket agent with a smile, sense of humor or other positive behaviors were walking away in a positive state. The agent looked and sounded kinder and more empathetic when helping those folks. The customers who approached another agent with a visibly sour attitude seemed to evoke a negative response from the agent, and they walked away looking angry.Both sets of people had similar intentions - to get their pro
Don't Cry Over Spilt Toner!
Toner Spills, Clean Up and Prevention Nothing is more aggravating then pulling the tab off of a toner cartridge and having it spill everywhere! In this article, you will learn what to do after a toner spill and what not to do. Also, we talk about prevention. This is really the object of the lesson. Preventing toner spills.Using the Chicopee Stretch and Dust Towel These amazing yellow towels have a multitude of uses and can be used over and over again. Just stretch it and wipe up the toner spill. Use it to clean dust off of your copier, fax machine or printer, even your computer screen. Note: I am not trying to sell these towels, they just work so well! You can use a regular cotton towel if you would like.Investment When a business buys a piece of equipment it is an investment. T
Here’s a true story I’d like to share about doing the right thing—even when her job was at stake.Toner Spills, Clean Up and Prevention Nothing is more aggravating then pulling the tab off of a toner cartridge and having it spill everywhere! In this article, you will learn what to do after a toner spill and what not to do. Also, we talk about prevention. This is really the object of the lesson. Preventing toner spills.Using the Chicopee Stretch and Dust Towel These amazing yellow towels have a multitude of uses and can be used over and over again. Just stretch it and wipe up the toner spill. Use it to clean dust off of your copier, fax machine or printer, even your computer screen. Note: I am not trying to sell these towels, they just work so well! You can use a regular cotton towel if you would like.Investment When a business buys a piece of equipment it is an investment. T
Her name is M. and she is an attorney who manages the legal department of an insurance company. As my coaching client I supported her through a really challenging ethical dilemma with her boss. She had finished giving her a
How to Get the Courage to Pursue Your Dream Career
Congratulations. After much thought and research, you have discovered which career is right for you. The thought of it fills you with passion, enthusiasm, and inspiration. This career will give you the opportunity to use your favorite and best talents to make a great contribution. This is the type of work that Joseph Campbell referred to when he said, “Follow your bliss.”Ahead of the PackYou’re ahead of many others who have not discovered their “bliss.” You feel grateful that you discovered your right livelihood, but now you face a dilemma. There are risks. Do you quit your present job or business and plunge ahead into your dream job or business? Will you be able to pay your bills? What will your family and friends think? Is this career practical?Heart and Mind ConflictYour heart says, “go for it.
—even when her job was at stake.Congratulations. After much thought and research, you have discovered which career is right for you. The thought of it fills you with passion, enthusiasm, and inspiration. This career will give you the opportunity to use your favorite and best talents to make a great contribution. This is the type of work that Joseph Campbell referred to when he said, “Follow your bliss.”Ahead of the PackYou’re ahead of many others who have not discovered their “bliss.” You feel grateful that you discovered your right livelihood, but now you face a dilemma. There are risks. Do you quit your present job or business and plunge ahead into your dream job or business? Will you be able to pay your bills? What will your family and friends think? Is this career practical?Heart and Mind ConflictYour heart says, “go for it.
Her name is M. and she is an attorney who manages the legal department of an insurance company. As my coaching client I supported her through a really challenging ethical dilemma with her boss. She had finished giving her
Little Known Pitfalls of Traditional Publishing Industry
As many small-time authors and self-publishers have discovered the hard way, the traditional book publishing model is fraught with problems that conspire against an individual author/publisher making a decent living from their work.The traditional model normally involves two basic choices: 1) use a commercial publisher, or 2) self-publish.THE COMMERCIAL PUBLISHER ROUTEThis option involves the author submitting book proposals or full manuscripts to commercial publishing houses in hope of acceptance.Once a manuscript is accepted by a publishing house (the vast majority are not accepted) a contract is signed between the author and the publishing house. This kicks-off a time- consuming and often complex process involving printers, shippers, wholesalers, distributors, marketers, and finally, booksell
n attorney who manages the legal department of an insurance company. As my coaching client I supported her through a really challenging ethical dilemma with her boss. She had finished giving her As many small-time authors and self-publishers have discovered the hard way, the traditional book publishing model is fraught with problems that conspire against an individual author/publisher making a decent living from their work.The traditional model normally involves two basic choices: 1) use a commercial publisher, or 2) self-publish.THE COMMERCIAL PUBLISHER ROUTEThis option involves the author submitting book proposals or full manuscripts to commercial publishing houses in hope of acceptance.Once a manuscript is accepted by a publishing house (the vast majority are not accepted) a contract is signed between the author and the publishing house. This kicks-off a time- consuming and often complex process involving printers, shippers, wholesalers, distributors, marketers, and finally, booksell
How To Get More Inquires From Your Ads
If you’re not getting the response you want from your direct mail piece or online sales letter, here are some tips that may help you boost response.Mention the premium offer or free giveaway in your headline.Suppose for example, that you’re an insurance agent selling your services. You might want to offer a free booklet or e book to those people who respond to your ad. Your headline might read something like this, “Free booklet On How to Get Low Cost Healthcare Anywhere in America.”Here are other examples.“Get This Top Secret Privately-Printed Report FREE For Accepting A Risk Free Trial Subscription”“Read Everything You Need To Know About Home Repair. Yours FREE for 7Days!”“Get Your Guide To America’s Greatest Golf Courses Absolutely FREE!”Emphasize the word FREE.You can incr
y. As my coaching client I supported her through a really challenging ethical dilemma with her boss. She had finished giving her If you’re not getting the response you want from your direct mail piece or online sales letter, here are some tips that may help you boost response.Mention the premium offer or free giveaway in your headline.Suppose for example, that you’re an insurance agent selling your services. You might want to offer a free booklet or e book to those people who respond to your ad. Your headline might read something like this, “Free booklet On How to Get Low Cost Healthcare Anywhere in America.”Here are other examples.“Get This Top Secret Privately-Printed Report FREE For Accepting A Risk Free Trial Subscription”“Read Everything You Need To Know About Home Repair. Yours FREE for 7Days!”“Get Your Guide To America’s Greatest Golf Courses Absolutely FREE!”Emphasize the word FREE.You can incr
Preventing The Runaway Candidate
Municipal and law enforcement officials in Georgia are still calculating the final costs associated with the “runaway bride”. Much like the runaway bride, the “runaway candidate” can have a devastating effect upon a potential employer. In today’s competitive market for top candidates, most employers consider a candidate “onboard” once they have accepted the job and signed their offer letter. I would counter we’re not at the finish line, or “honeymoon”, just yet.Lurking the in darkness, is the dreaded “fall-off” and counter offer. A “fall off” occurs when the candidate has accepted a position and then decides to stay at their current employer or take another competitive position without warning or notice. The counter offer occurs when the candidate proceeds to resign and is financially induced to stay with their current employer
ging ethical dilemma with her boss. She had finished giving her annual performance evaluations to her small team, two of whom received the highest marks. Their annual salary increments were based on these ratings.Municipal and law enforcement officials in Georgia are still calculating the final costs associated with the “runaway bride”. Much like the runaway bride, the “runaway candidate” can have a devastating effect upon a potential employer. In today’s competitive market for top candidates, most employers consider a candidate “onboard” once they have accepted the job and signed their offer letter. I would counter we’re not at the finish line, or “honeymoon”, just yet.Lurking the in darkness, is the dreaded “fall-off” and counter offer. A “fall off” occurs when the candidate has accepted a position and then decides to stay at their current employer or take another competitive position without warning or notice. The counter offer occurs when the candidate proceeds to resign and is financially induced to stay with their current employer
M’s boss meanwhile was on a new track regarding performance evaluations. He felt that the trend in recent
HTTP = HTML link (for blogs, profiles,phorums):
<a href="http://www.atriclezine.com/article/19000/atriclezine-Doing-the-Right-Thing--Even-When-Her-Job-Was-At--Stake.html">Doing the Right Thing -- Even When Her Job Was At Stake</a>
BB link (for phorums):
[url=http://www.atriclezine.com/article/19000/atriclezine-Doing-the-Right-Thing--Even-When-Her-Job-Was-At--Stake.html]Doing the Right Thing -- Even When Her Job Was At Stake[/url]
Related Articles:
Printed Mugs - The Perfect Solution To Corporate Advertising
Best Marketing Strategies, A Bread Baking Recipe For Business Owner Success
Bookmark it:
|